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Update Password

Problems changing your password? Please contact the IT Help Desk at 518-395-7600.


Password requirements - New password:


  • Must be at least fifteen (15) characters and not longer than thirty (30) characters.
  • Cannot contain your name or your company's name.
  • Must contain at least one character from all of the following categories:
    • Lower case character (a through z)
    • Upper case character (A through Z)
    • Number (0 through 9)
    • Special character (@,#,$,%,^,&,+) - these are the only special characters allowed.
  • Cannot contain more than two consecutive repeating characters.
  • Cannot be exactly the same as one you've used before.
  • Expires after 180 days.


Change Password Instructions:


New or first time users:


  • Type username in the "Username" box (first box).
  • Type new temporary password privded by BPMI in the "Old password" box (second box).
  • Type new password in the "New password" box (third box). *Note: Plese ensure the password meets the requirements listed above.
  • Retype new password in the "Confirm new password" box (last box).
  • Click "Submit" when done.


Existing Users:


  • Type username in the "Username" box (first box).
  • Type current password in the "Old password" box (second box).
  • Type new password in the "New password" box (third box). *Note: Please ensure password meets the requirements listed above.
  • Retype new password in the "Confirm new password" box (last box).
  • Click "Submit" when done.